Last updated in December 2022
1. Collection of your personal information
PHASE Scientific collects personally identifiable information, such as your e-mail address, name, photo, telephone number, geographical location and/or health and wellness-related data including point-of-care test results. PHASE Scientific also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, [nationality,] birthday, preferences, interests and favorites.
There is also information about your computer or portable device hardware and software that is automatically collected by PHASE Scientific. This information can include: your in-app usage information, IP address, device ID, browser type, domain names, access times, referring website addresses and Google Analytics. This information is used by PHASE Scientific for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the Services.
Please keep in mind that if you directly disclose your personally identifiable information or personally sensitive data through public message boards, discussion forums or other places provided by the Services, this information may be collected and used by others.
2. Use of your Personal Information
PHASE Scientific collects and uses your personally identifiable information to identify the users, respond to users’ requests or inquiries, operate the Services, deliver the Services you have requested and operate, evaluate and improve our business, including but not limited to product development, mobile application development, communications, data analytics, accounting, auditing and research.
PHASE Scientific may also contact you via surveys to conduct research about your opinion of current services or potential new or better services that may be offered by PHASE Scientific.
PHASE Scientific may make record of the websites and pages our customers visit when using services provided by PHASE Scientific, in order to determine what PHASE Scientific services are the most popular among PHASE Scientific’s customers or users.
3. Disclosure of your Personal Information
PHASE Scientific does not sell, rent or lease its customer lists to third parties without your explicit consent.
PHASE Scientific does not use or disclose sensitive personal information, such as race, religion, or political affiliations, except as required by the applicable law or your explicit consent is obtained.
5. Direct marketing
Upon your consent, PHASE Scientific may use your name, mailing address, and email address to send promotional materials to you and conduct direct marketing activities in relation to the Services offered by PHASE Scientific.
If you do not wish to receive any of our promotional and direct marketing materials or do not wish to receive any such materials through any particular means of communication, please inform PHASE Scientific by sending your request by email at firstname.lastname@example.org or post to Personal Data Officer, PHASE Scientific International Limited, 1/F, Building 22E, Phase 3, Hong Kong Science Park, Shatin, Hong Kong.
6. Security of your Personal Data
PHASE Scientific will use its reasonable commercial endeavours to maintain in place security measures and monitoring procedures to protect your personal data and prevent unauthorized or accidental access, processing, erasure, loss or use of the data. All personnel that may access to the data will be ensured complying with the requirements of data protection.
7. Data Retention Policy
PHASE Scientific will retain your personal data as long as we need it for providing the Services to you and for a reasonable time after termination of the Services. Unless otherwise requested by you or required or permitted by the applicable law, we will retain your personal data for no more than 24 months following account deletion.